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FAQs

Check out the answers to the most commonly asked questions about GradeChum:

What is GradeChum?

GradeChum is an AI-powered grading assistant that checks student answers, whether they are handwritten on paper or answered online in the app. It is designed to work alongside teachers, not to replace them: your teacher reviews the results before you see them.

How does GradeChum work?

For a handwritten activity, this is the process we follow to check your answers:

  1. Your teacher creates the activity in GradeChum, then prints the GradeChum answer sheets for it.
  2. You answer the activity on the answer sheet.
  3. Your teacher collects the answer sheets and scans them with the GradeChum Scanner phone app, or with the scanner provided to their school.
  4. GradeChum reads the answer sheets and checks the answers of each student.
  5. Your teacher reviews the results and releases them to you.

For an online activity, you answer the questions in the GradeChum app instead, and your teacher releases the results the same way. To see how, go to Answer activity online.

To better illustrate how our platform works, you may check out this video: Here's how GradeChum works

What type of questions can be checked?

GradeChum can check these types of items:

  • Multiple choice and multiple answers
  • Identification
  • Enumeration
  • Essay
  • Problem-solving
  • Code on paper (paper activities only)
  • Visuals (paper activities only)
What if my handwriting is difficult to read?

As long as your answer is legible to a human reviewer, it will be accepted.

Can teachers change the grades GradeChum gives?

Yes! Your teacher can review and adjust the grades before releasing the results, and can still adjust them afterwards, including when they act on your regrade request.

Can I view my results and feedback?

Yes. Once your teacher releases an activity's results, you can view your graded activity and its feedback in GradeChum. Your teacher chooses what is included in each release, so you always see your score and may also see your answers, the activity questions and the answer key. To learn how, go to View activity results.

Can I ask for a regrade of my activity?

Yes, as long as your teacher has released the results of the activity and has allowed regrade requests on it. Your teacher also sets a deadline, and the option to request a regrade disappears once that deadline passes. To learn how, go to Request for a regrade.

Where do I find my classes?

After you log in, My classes shows a card for every active class you have joined. Click a card, or the class name in the sidebar, to see the activities your teacher created. If you have not joined a class yet, the page says Welcome! Join a class to get started. To join one, go to Join class.

What does the Mock board badge on a class mean?

A class with the Mock board badge is a mock board exam class your teacher set up. You open it and answer its activities like any other class.

Why can't I open one of my classes?

If GradeChum shows You cannot view a past class and takes you back to My classes, that class has ended and is no longer open to students. Only active classes are listed, and there is no page for past classes. If you still need something from that class, ask your teacher.

If it shows Class not found, the class no longer exists.

Can any type of paper be used?

No, GradeChum needs its own answer sheets, printed on long bond paper.

Can GradeChum sync with our school's LMS?

Yes, GradeChum can connect with these systems:

  • Blackboard
  • Canvas
  • Moodle

If your teacher's class is linked to your school's LMS, see Join an LMS-linked class. If your school does not use any of them, your teacher can still export your grades to an Excel file from GradeChum.

Last updated September 21, 2026