Your account
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Sign up and log in

Introduction

Your GradeChum account is where your classes, your activities and your results live. Once you have one, you can join your teacher's class, answer activities online, see how you did and ask for a regrade, from any computer you log in on.

You can create your account with your email address, or with your school's LMS (Canvas, Blackboard or Moodle) if your school uses one. Signing in with your school's LMS also puts you in the classes your teachers linked to it.

In this guide, you will create your GradeChum student account, log in to it, and reset your password if you forget it.

Steps

Note: Your teacher creates the class and adds you to its class record. Once you have an account, see Join class for how to get into the class itself.

To get into GradeChum, follow the instructions for each:

a. Create an account

  1. Go to app.gradechum.com. On the Welcome! page, click Create an account.
  1. Read GradeChum's Privacy Policy in the scroll box, then click Agree and continue. The ways to sign up only show after you agree.
  1. On Choose a way to sign up, click Continue with email. To sign up with your school's LMS instead, see "If you sign up with your school's LMS" below.
  1. Type your Email address, then type a password in Password and again in Confirm password. Click Next. The button stays disabled until your password meets every rule and all three fields are filled.
  1. On Just a few more things..., click Student under Select account type, then type your First name and Last name. Names can only have letters, spaces, apostrophes and hyphens. Use the name your teacher has for you in class, so it matches the class record.
  1. Finally, click Sign up, then verify your email with the 6-digit code GradeChum sends you (see Manage your account). Once your email is verified, My classes opens. You can also click Verify later and verify within 7 days.
Password rules

When you click the Password field, a list of rules shows. Your password must:

  • be at least 8 characters long
  • have at least 1 special character, such as ! @ # $ - _ or ?
  • have at least 1 uppercase letter, 1 lowercase letter and 1 number
  • be shorter than 30 characters, with no spaces at the start or end

A red mark beside the field means a rule is not met yet, and it turns into a green check once every rule is met. Click the eye icon to show or hide what you typed.

If the sign-up form shows an error
  • "This email is already in use. If you are the owner of this email, try signing in." means you already have an account with that email. Click signing in to log in instead.
  • "Passwords don't match" means Confirm password is not the same as Password. Type it again.
  • "This field can only contain valid letters and spaces." means your name has a number or a symbol other than an apostrophe or a hyphen.
  • If an Uh oh modal says your account was created but something went wrong when logging you in, click Okay and log in with the email and password you just set.
If you sign up with your school's LMS
  1. On Choose a way to sign up, click Continue with Canvas, Continue with Blackboard or Continue with Moodle.
  2. Under Continue with your LMS, choose your school from Select a school, then click Next. Click Cancel to go back to the other ways to sign up.
  3. For Canvas or Blackboard, sign in on your LMS's page and allow GradeChum to access your account. GradeChum shows "Authorization successful. Redirecting..." and brings you back.
  4. For Moodle, type your Moodle Username and Password on Sign in to Moodle, then click Sign in.
  5. Continue from step 5 above.

GradeChum puts you in the classes your teachers linked to that LMS, so those classes are already in My classes when you get there.

If GradeChum shows "Access denied" when you come back from your LMS, you did not allow GradeChum to access your account. Click the button below the message to go back to the Welcome! page, then try again. "LMS account is linked to another account." means your LMS account already belongs to another GradeChum account, so log in to that account instead. If a Moodle sign-up shows an Uh oh modal saying the username is already taken, click Okay and contact us through the links on How to report bugs/issues.

To connect an LMS to an account you already have, see Connect to LMS.

b. Log in

  1. Go to app.gradechum.com. On the Welcome! page, type the email and password of your account in Email and Password.
  1. Finally, click Sign in. My classes opens. If you have not verified your email yet, Verify your email opens first, and if you did not finish signing up, Just a few more things... opens.
If you cannot log in
  • "Email is required" or "Password is required" means that field is empty.
  • "Email or password is invalid" means the email or the password is wrong. Check both, or reset your password (see "c. Reset a forgotten password" below).
  • If a banner on the page says the website uses cookies, cookies are turned off in your browser. Click instructions. in the banner to turn them on, then reload the page.
If you log in with your school's LMS
  1. On the Welcome! page, under Sign in with, click the Canvas, Blackboard or Moodle icon.
  2. Choose your school from Select a school, then click Next.
  3. Sign in on your LMS's page, or for Moodle, type your Username and Password and click Sign in.

GradeChum puts you in the classes your teachers linked to that LMS every time you log in this way.

If you see "Account does not exist.", no GradeChum account is connected to that LMS account yet. Click Sign up instead to create one, or go back to the Welcome! page, log in with your email, and connect your LMS from your account.

If you log in with Moodle and have no GradeChum account yet, the form changes to Create new account?. Click Continue to create a GradeChum account with those Moodle details.

If your school has its own GradeChum address

Schools with a GradeChum license have their own address, such as .gradechum.com, with the school's logo in the top bar.

  • When you log in anywhere else, GradeChum moves you to your school's address and keeps you logged in, so you do not have to log in again.
  • On your school's address, only the LMS your school uses shows, and clicking it takes you straight to your LMS without asking you to pick a school.
  • If "This sign-in link has expired or was already used. Please log in." shows, log in again on the page that opens.
  • On an iPhone, an iPad or in Safari, GradeChum does not move you, and you stay on the address you used.
If GradeChum is open in more than one tab

Your tabs stay on the same account. When you log in, your other GradeChum tabs reload with your account. When you log out, or your session ends, in one tab, your other GradeChum tabs log out too.

To log out, click your name in the navigation bar, then click Logout.

c. Reset a forgotten password

  1. On the Welcome! page, click Forgot password? under the Password field. In the Forgot password? modal that opens, type the email you used to register in Email, then click Submit.
  1. Once Request Sent! shows, click Okay. GradeChum shows this message even if no account uses that email, so check that you typed the right one if no email arrives.
  1. Open the email GradeChum sent you and click its link. Set a New Password opens.
  1. Type your new password in New password and again in Confirm password, then click Submit. The same password rules apply, and "This must match with your new password." means the two do not match.
  1. Finally, once Success shows, click Ok. The Welcome! page opens, where you log in with your new password.

If an Uh oh modal says "Something went wrong, try again in a while." after you click Submit, the link is old or was already used. Click Forgot password? again to get a new email, and use the link in the latest one.

And that's how you sign up and log in to GradeChum! Next, let's join your teacher's class.

Last updated September 21, 2026