Connect to LMS
Introduction
Once your school's LMS is set up for GradeChum, you can use GradeChum and your LMS together with your teacher account. GradeChum works with Canvas, Blackboard and Moodle.
Before you can link your classes and sync grades to your LMS, you must first connect your teacher account to your LMS account. You only do this once, from your account settings.
Steps
Note: Your school must have already set up its LMS for GradeChum before proceeding. See Initial setup (admin).
To connect your teacher account to your LMS, follow these instructions:
- After logging in, click your profile picture at the top right of the page, then click My Account.
- Click Account Information. Under your Email, the LMS email field shows N/A and "Not connected to LMS." while your account is not connected.
- Click Connect beside "Not connected to LMS." The Connect to an LMS today! modal opens.
- Click Select a school and choose your school from the list. The modal then names the LMS your school uses, for example "This school is connected to Canvas.", and the button below it reads Connect to Canvas. Click it.
Note: If your school does not use an LMS, tick My school does not use an LMS instead. Ticking it clears and disables the school list, and the button reads Submit, which closes the modal.
- Log in to your LMS. What you see depends on your school's LMS:
a. Canvas or Blackboard
You are taken to your school's Canvas or Blackboard login page. Log in with your LMS account there. You then come back to GradeChum, which shows "Authorization successful. Redirecting..." while it finishes connecting your account.
b. Moodle
The Sign in to Moodle page opens in GradeChum. Type your Moodle username and password in the Username and Password fields, then click Sign in. The button reads Signing In while GradeChum checks your account.
- Once your account is connected, GradeChum takes you back to your classes and shows LMS connected!, for example "You have successfully connected your account to Canvas." Click Okay.
- Finally, the Next Steps modal lists guides for your students: Auto-enroll into an LMS-linked class and Join an LMS-linked class. Click a link to open its guide, or close the modal.
Check your LMS connection
Go to My Account > Account Information at any time to see your connection. Once connected, the LMS email field shows the email of your LMS account, and "Connected to" names your LMS with a link that opens your school's LMS.
Note: A connected account cannot be disconnected from your account settings. If you connected the wrong LMS account, contact us at info@gradechum.com.
If connecting does not work
a. Access denied
If you do not allow GradeChum to use your Canvas or Blackboard account, the page shows "Access denied" with a button back to the log in page. Click it, then start again from step 1.
b. This field is required
On the Sign in to Moodle page, both Username and Password are required. Fill in both fields, then click Sign in.
c. Account does not exist.
On the Sign in to Moodle page, this message means GradeChum found no account for that Moodle login. Click Sign up instead beside it to create a GradeChum account.
d. This username is already taken
If an Uh oh modal says "This username is already taken. Please contact GradeChum via Messenger for assistance in resolving this issue.", another GradeChum account already uses the email of your LMS account. Click Okay, then message GradeChum on Messenger so we can sort it out. On Canvas or Blackboard, the same problem shows as a message that the email is already used by an existing account.
e. LMS account is linked to another account.
Your LMS account is already connected to a different GradeChum account. Log in to that account instead, or contact us at info@gradechum.com.
f. Your LMS account has no email
If the message ends with "Please contact your administrator.", your LMS account has no email address, so GradeChum cannot connect it. Ask your school's LMS administrator to add an email to your LMS account, then try again.
g. Something went wrong. Try again later.
GradeChum could not connect your account for another reason. Wait a moment, then start again from step 1.
h. Create new account?
When you log in to GradeChum with Moodle and no GradeChum account matches your Moodle login, the page reads Create new account? with "No account exists for this email yet." Click Continue to sign up for a new GradeChum account with those Moodle login credentials.
And that's how you connect your teacher account to your LMS! Next, let's link your GradeChum class to your LMS.