FAQs
Check out the answers to the most commonly asked questions about GradeChum:
What is GradeChum?
GradeChum is an AI-powered grading assistant that automatically grades your students' answers. It grades handwritten tests on paper, and it can also host and grade online activities that students answer in the app. It is the first AI-powered grading tool in the Philippines, designed to work alongside teachers, not to replace them.
How does GradeChum work?
For us to automatically grade students' handwritten answers, we follow this process:
- You add the questions in the app, then print the GradeChum answer sheets.
- You give the test to your students, and they answer on the GradeChum answer sheet.
- Once done, you collect the answer sheets and scan them, either on a GradeChum-provided scanner if your school has one, or with the GradeChum Scanner app on your phone (see scanning video).
- GradeChum then processes the answer sheets and checks the answers of each student.
- Once complete, you can view the results and scores of your students.
To see how our platform works, check out this video: Here's how GradeChum works
What type of questions can be checked?
The system can assess the following types of assessments:
- Multiple-choice questions, including multiple-answer items
- Identification
- Enumeration
- Essays
- Problem-solving
- Code on paper (Beta)
- Visuals
What if I have an existing questionnaire, do I need to retype it in GradeChum?
No. You can upload that questionnaire, and GradeChum processes everything for you. Upload it as a .pdf, .docx, .pptx or .txt file no larger than 10MB. See Upload questionnaire.
Can I customize the rubrics for a question?
Yes! After AI autogenerates the rubrics for you, you can customize them by adding, deleting, or modifying the rubrics, their descriptions, and scores as needed. You can also rewrite them completely, replacing every generated rubric with your own using Add new rubric.
Can any type of paper be used?
Yes! You can use any type of paper, whether bond paper or newsprint, as long as you print the answer sheet template generated by the system. See sample answer sheet template.
What if a student's handwriting is difficult to read?
As long as the answer is legible to a human reviewer, it will be accepted.
How accurate is the system?
Based on our tests, GradeChum is about 95% accurate. You can always review and override the system's scoring if needed. When you release results, you can also choose to accept regrade requests, and students can then flag any incorrectly marked answer in the app until the deadline you set.
Can teachers override AI-generated grades?
Yes! In fact GradeChum asks you to: you must review a share of the graded papers before the Release results button unlocks, and you can still adjust any score after the results are released. See Edit students' grades.
Can students view their results and feedback?
Yes. Once you release an activity's results, students can view their graded assessment in GradeChum. If you also release the questions, the answers and the answer key, every item carries AI explanations as well: a general explanation, a tip, a sample perfect answer and the Common mistakes.
What does DEMO mode on an activity mean?
An activity card with the DEMO mode badge is a sample activity. It holds sample results so you can try GradeChum's results screens before you scan real papers. While an activity is in DEMO mode, its Results tab and student lists show the sample students, even if nobody has joined your class yet.

To use the activity with your actual class:
- Click the activity card to open the activity.
- At the bottom of the activity, beside "Planning to use this activity in your actual class?", click Stop DEMO mode.

The DEMO mode badge and the Stop DEMO mode link go away, and the activity lists your real students. If you see "Failed to stop DEMO mode. Please try again later.", wait a moment and click Stop DEMO mode again. To learn what you need to check real papers, see Activity credits and school licenses.
What is the badge next to TEACHER at the top of the page?
The top bar shows the role you are viewing GradeChum as: TEACHER or STUDENT. A small verified badge next to TEACHER means the GradeChum team has verified your teacher account. Hover over the badge to see Verified Teacher.

If there is no badge next to TEACHER, your account has not been verified yet. You can still create classes and activities without it. Verification is done by the GradeChum team, not from a screen in the app, so if you think your account should be verified, contact info@gradechum.com. Once it is verified, the badge appears within a few seconds, without reloading the page.
This badge is not the same as verifying your phone number. To verify your email or phone number, see Verify your email and phone number.
Why are some options missing or different at my school?
Some of what GradeChum offers depends on your school. There is nothing to set: GradeChum turns these options on or off for your account.
If your school has an active GradeChum license:
- After you log in, GradeChum may open on your school's own GradeChum address, with your school's logo. See Sign up and log in.
- Your activities' results open without activity credits.
- You can share a class with another teacher with Share Class in the class menu. See Share a class with another teacher.
If your school does not have an active GradeChum license:
- Your first check is free once you upload your DepEd school ID. After that, you use activity credits to view each activity's results. See Activity credits and school licenses.
- Share Class does not show in the class menu.
If your school is a government partner school:
- Every activity is answered on paper. The step that asks for the activity type does not show when you create an activity.
- The Class Record does not show the Has Joined Class column, and the class overview does not show the Class code card.
- After you release the results of an activity, Results Sharing Options opens every time and offers only QR result sheets, which students scan to view their results without an account. See After.
- The Board exam format is not offered when you customize the answer sheet.
If your account is not under a partner school:
- Every activity is answered on paper. The step that asks for the activity type does not show when you create an activity.
- Share Class does not show in the class menu.
At any other school, you choose whether students answer an activity on paper, online, or outside GradeChum. See Online activities.
If you think your account is under the wrong school, contact info@gradechum.com.
Do we need to purchase the scanners separately?
Scanners are provided at no additional cost for partnered schools. You can also use the GradeChum Scanner app on your phone, which works on both Android and iOS devices. See GradeChum Scanner.
Is the GradeChum Scanner app free?
Yes, GradeChum Scanner is free to download on Google Play for Android and on the App Store for iOS. Make sure you're connected to the internet.
Can the system sync with our school's LMS?
Yes, GradeChum may integrate with the following systems:
- Blackboard
- Canvas
- Moodle
If your institution does not use any of these LMS platforms, you can still export students' grades to an Excel file in our application. See Export grades.
