Pages Missing
Introduction
Once your students' papers are scanned, GradeChum reads each page and matches it to a student in your class record. Now and then a paper cannot be matched to anyone, usually because the student did not write their name or it could not be read. Other times a student is found but one of their pages is not, so part of their answers cannot be checked yet.
GradeChum flags these papers for you instead of guessing. This section explains how to match every paper to its student so that all of them are graded.
Steps
Note: Only a teacher who can edit the class can fix papers. If the class was shared with you with view access, you see the flags but not the buttons to fix them.
To fix papers that need your review, follow these instructions:
- Go to your class's Activities tab. An activity with papers that need your review shows a red Unresolved issues count on its card (Issues on a smaller screen). Click that activity to open its results.
- In the left sidebar, under Per Student, click Unmatched papers to open it. The papers listed there could not be matched to anyone in your class record, so each card shows the name area scanned from the paper instead of a name. If it says All papers matched, every paper already belongs to a student.
- If these papers belong to students who are not in your class record yet, click Upload Excel/CSV under the list, or drag your updated class record there. A file with several sheets opens Select sheet to import: pick the sheet and click Import. Once Class record processed! shows, click Confirm, and the papers are matched.
Note: If your class has no students yet, only the first three scanned papers show, under Import class record to view all results. Upload your class record there to see every paper. To learn more, see Invite students to class.
- If the student is already in your class record, work out whose paper it is, then click Class record and click that student's card. If the list says No students found., clear the search box or check that the student is in your class record. Pages missing: followed by page numbers on their card means the student cannot be completely graded until those pages are found.
Note: An hourglass in place of the score means their paper is being regraded, so wait for the score to come back.
- In the student's answers, open the test tab marked with a dot. A red banner says which items are missing because a page cannot be identified. Click Find Page # and the page number beside it.
- In the modal, look through the scanned papers. Check each Paper Preview (click View full paper to see it whole) and its Detected Page #. Once you find the student's page, click Assign as Page # on that row.
- Finally, wait while GradeChum checks the page. The student's answers can show Answers are still being processed for a short while, and the scores appear once it is done.
Note: While GradeChum is still fixing a page you assigned, the Assign as Page # buttons are grayed out, and hovering over one tells you GradeChum is resolving issues. Wait a moment before you assign another page. If the modal says No result pages found., there is no scanned page left to assign.
Note: On a mock board activity, you find a student's information sheet or answer sheet instead of a page. To learn how, see Mock board classes.
Wrong page assigned to a student
Sometimes a page is matched to the wrong student. To give it to the right one:
- Click the student's card. Above their answers, a banner says which items are located in which page. Click View Page on that banner to see the scanned page.
- If it is not the student's page, click Find Page # under Not this student's Page #, then assign the right page as in steps 6-7. While the activity is regrading, this button is grayed out until the regrading is done.
- Finally, if a paper should not be recorded in the activity at all, click Delete student's results above the answers, then Yes, delete in the Delete results? modal.
Note: In the Per Item view, a student whose page is missing shows Missing page on that item's row, with the same Find Page # link. Find Page # is locked with Import your class record first to view other results. until your class has students.
Unclear set letters
When an activity has more than one set, GradeChum reads the set letter each student wrote. If it cannot, it asks you to confirm the set:
- At the top of the sidebar, a red banner says how many students have unclear set letters. Click Review to open one of them. Their card is marked Unclear set letter.
- Above the student's answers, check the set in the Set: dropdown. Choose another set if it is wrong, or click Confirm set (Confirm on a smaller screen) if it is right.
- Finally, click Yes, proceed. GradeChum confirms the set letter and regrades the student's answers against that set's answer key.
And that's how you make sure every paper is matched and graded! Next, let's edit your students' grades.