Review regrade request

Introduction

When you release the results of an activity, you can allow your students to request a regrade until a deadline you set. Until that deadline, a student who believes an answer was checked wrongly can ask you to look at it again.

GradeChum collects those requests in one place and tells you when new ones arrive. In this section, we will explore how to review the regrade requests of your students.

Steps

To review the regrade requests of your students, follow these instructions:

1. When students send requests, the bell at the top of any page shows how many of your activities have requests waiting. Click the bell to open My notifications, then click Review now on the activity you want to review. With nothing waiting, it says No notifications yet.

2. You can also open the activity from your class's Activities tab and click the Regrade Requests tab. The number on the tab is how many requests are still pending. The tab only shows once you have released the results with regrade requests allowed.

3. On the left, the items that have requests are listed under each test, with how many are still pending. Click an item to see its requests, then click View question if you want to read the question again. On a smaller screen, the list opens over the requests, and the round button at the bottom closes it and brings it back.

4. Then, review each request. What you do depends on the item type:

a. Multiple Choice, Multiple Answers and Identification

For items with Multiple Choice, Multiple Answers or Identification as the item type:

1. Compare the Answer Key with the student's answer. The student's answer is under Scanned answer for a paper activity and Student's answer for an online one. On an identification item, the answer key sits on top and the student's answer below it.

2. Click the ✅ button if the student's answer is correct, or the ❌ button if it is incorrect. Marking it correct gives the answer the item's full points, and marking it incorrect sets it to 0.

3. A request you have reviewed shows Correct. or Incorrect. on its row. To change your decision, click Edit beside it. The request goes back to pending so you can mark it again.

b. Other item types

For items with Essay, Enumeration, Problem-solving, Code on paper, Visuals or an item scored with rubrics:

1. Each pending request is a card with the student's name, their answer and its scores. The criteria the student wants checked again are tagged Regrade requested. If the score they asked for matches one of the criterion's scoring levels, that level is tagged Rating requested.

2. To change a score, click the pencil beside the criterion. Depending on the item, type the new score or pick a scoring level, then click the ✅ button to save it. On an enumeration item, click the pencil beside Total Score and tick the answers that are correct.

3. Finally, click Mark as Reviewed under Finished reviewing?. The student keeps the score you set, and the card closes.

Note: A reviewed card is collapsed. Click it to open it again, or click Unreview to set the request back to pending.

And that's how you review the regrade requests of your students! Next, let's release an activity reviewer for your students.